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IT support Customer Retention Rate
Measure retained members of the starting customer cohort.
Calculate4022IT support / retentionIT support Contribution Lifetime Value
Estimate steady-state contribution lifetime value under constant churn.
Calculate4023IT support / retentionIT support Renewal Revenue Scenario
Model renewal revenue from an eligible customer cohort.
Calculate4024IT support / retentionIT support Service Plan Contribution
Check contribution from a recurring service package.
Calculate4025IT support / retentionIT support Churn Reduction Value
Estimate one-period contribution associated with lower churn.
Calculate4026IT support / operationsIT support Service Volume Break-Even
Estimate the completed sales needed to cover a fixed cost base.
Calculate4027IT support / pricingIT support Payment Fee Gross-Up
Find the charge needed to retain a chosen amount after payment processing.
Calculate4028IT support / pricingIT support Sales Needed After a Discount
Find the volume needed to preserve contribution after lowering price.
Calculate4029IT support / pricingIT support Price Needed After Cost Inflation
Reprice work when supplier or delivery costs rise.
Calculate4030IT support / pricingIT support Two-Service Sales Mix Margin
Check how the mix of two services changes total contribution margin.
Calculate4031IT support / pricingIT support Sales Volume for Target Profit
Plan completed sales to cover overhead and an entered profit target.
Calculate4032IT support / pricingIT support Owner Earnings per Hour
Include unpaid administration when evaluating what the business earns for its owner.
Calculate4033IT support / capacityIT support Fully Loaded Labour Cost
Convert staff cost into a delivery-hour cost for pricing.
Calculate4034IT support / capacityIT support Capacity with a Contingency Buffer
Reserve delivery capacity for variability before promising work.
Calculate4035IT support / marketingIT support Affordable Acquisition Spend
Set a contribution-based ceiling for first-sale acquisition.
Calculate4036IT support / marketingIT support Conversion Improvement Break-Even
Find the improvement needed to pay for a sales process change.
Calculate4037IT support / cashIT support Largest Client Revenue Exposure
Measure the share of revenue dependent on one customer.
Calculate4038IT support / cashIT support Days of Operating Cash
Translate cash on hand into days of average operating payments.
Calculate4039IT support / cashIT support Expected Uncollected Revenue
Explore a collection-loss scenario before committing that cash.
Calculate4040IT support / operationsIT support Profit from a Cost Reduction
Compare an operating saving with the cost of implementing it.
Calculate4041IT support / operationsIT support Error Prevention Break-Even
Find how many costly mistakes a control needs to prevent.
Calculate4042IT support / retentionIT support Service Recovery Budget
Budget known refunds and rework effort together.
Calculate4043IT support / operationsIT support Expected Warranty Cost
Explore warranty exposure for completed work.
Calculate4044IT support / projectsIT support Revision Round Cost
Price the delivery cost of additional review cycles.
Calculate4045IT support / projectsIT support Retainer Delivery Hours Available
Set a delivery-hour envelope for a recurring client agreement.
Calculate4046IT support / softwareIT support Client Software Seat Cost
Allocate paid software capacity to client delivery.
Calculate4047IT support / retentionIT support Annual Plan Discount Ceiling
Check how much annual prepayment discount the delivery economics can support.
Calculate4048Managed IT service / pricingManaged IT service Target Margin Quote
Find a quote that retains the chosen margin after revenue-based commission.
Calculate4049Managed IT service / pricingManaged IT service Contribution per Sale
Find the amount a completed sale contributes toward fixed costs.
Calculate4050Managed IT service / pricingManaged IT service Minimum Billable Rate
Calculate a rate floor using hours you can actually bill.
Calculate4051Managed IT service / pricingManaged IT service Overhead per Sale
Spread a monthly fixed cost budget across completed sales.
Calculate4052Managed IT service / pricingManaged IT service Maximum Affordable Discount
Find the discount boundary that still preserves an entered margin.
Calculate4053Managed IT service / pricingManaged IT service Price Increase Impact
Compare revenue after a price increase and assumed volume loss.
Calculate4054Managed IT service / pricingManaged IT service Scope Change Quote
Price a separately agreed change in scope.
Calculate4055Managed IT service / pricingManaged IT service Subcontract Quote Margin
Check retained margin on work delivered by a subcontractor.
Calculate4056Managed IT service / pricingManaged IT service Bundle Price Floor
Price a package with shared setup costs.
Calculate4057Managed IT service / marketingManaged IT service Customer Acquisition Cost
Measure combined sales and marketing cost per new customer.
Calculate4058Managed IT service / marketingManaged IT service Expected Contribution per Lead
Estimate first-sale contribution expected from a lead.
Calculate4059Managed IT service / marketingManaged IT service Break-Even ROAS
Find revenue return on ad spend needed to cover advertising from contribution.
Calculate4060Managed IT service / marketingManaged IT service Marketing Contribution ROI
Compare attributed contribution with marketing cost.
Calculate4061Managed IT service / marketingManaged IT service Missed Enquiry Opportunity
Model contribution associated with recovering missed enquiries.
Calculate4062Managed IT service / marketingManaged IT service Follow-Up Improvement Value
Estimate the contribution change from a conversion improvement scenario.
Calculate4063Managed IT service / marketingManaged IT service Acquisition Budget
Work backward from a customer target to a lead-spend scenario.
Calculate4064Managed IT service / marketingManaged IT service Funnel Sales Forecast
Combine explicit funnel-stage assumptions into expected sales.
Calculate4065Managed IT service / marketingManaged IT service Referral Incentive Economics
Check first-sale contribution after a referral incentive.
Calculate4066Managed IT service / marketingManaged IT service Acquisition Payback Period
Estimate how long customer contribution takes to repay acquisition cost.
Calculate4067Managed IT service / cashManaged IT service Cash Runway
Estimate the time until cash is exhausted under constant net burn.
Calculate4068Managed IT service / cashManaged IT service Monthly Cash Projection
Model a constant monthly cash movement over an entered horizon.
Calculate4069Managed IT service / cashManaged IT service Receivable Collection Days
Estimate days of credit sales represented by average receivables.
Calculate4070Managed IT service / cashManaged IT service Working Capital Gap
Compare current assets with liabilities and a chosen buffer.
Calculate4071Managed IT service / cashManaged IT service Customer Deposit Gap
Estimate the pre-completion cash gap after a customer deposit.
Calculate4072Managed IT service / cashManaged IT service Early Payment Discount Cost
Compare a payment discount with the time it accelerates receipt.
Calculate4073Managed IT service / cashManaged IT service Late Invoice Carrying Cost
Estimate an internal financing cost associated with delayed receipt.
Calculate4074Managed IT service / cashManaged IT service Seasonal Cash Reserve
Plan an entered cash buffer for a low-demand season.
Calculate4075Managed IT service / cashManaged IT service Growth Funding Gap
Estimate working cash needed for a sustained sales increase.
Calculate4076Managed IT service / capacityManaged IT service Billable Utilization
Measure the share of available time used for billable delivery.
Calculate4077Managed IT service / capacityManaged IT service Required Delivery Staff
Estimate whole staff equivalents required for a delivery target.
Calculate4078Managed IT service / capacityManaged IT service Rework Cost Exposure
Estimate direct cost exposure from repeat delivery work.
Calculate4079Managed IT service / capacityManaged IT service Delivery Backlog
Translate confirmed work into a simple backlog duration.
Calculate4080Managed IT service / capacityManaged IT service Automation Payback
Estimate payback on an entered time-saving scenario.
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