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Appointments & care / Question & answer

Veterinary practice Appointment Slots with Turnaround: worked example

Include cleaning and preparation between bookings.

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Veterinary practice / appointment economics
Answer

With the illustrative inputs below, the result is 8 appointments.

Try this with your own numbers

Formula and worked example

Slots = floor(staffed minutes / (service minutes + turnaround))

Example figures
InputExample
Available staffed minutes480
Service duration45 minutes
Turnaround per appointment15 minutes
Calculated result8 appointments

Choose reliable inputs

Allow time for preparation, the service itself and cleaning up before the next appointment. For this veterinary practice calculation, use appointment history, service durations and supply costs and a consistent definition of one appointment.

  • Staff time: include the portion belonging to this appointment or reporting period, and record where the value came from.
  • Supplies: include the portion belonging to this appointment or reporting period, and record where the value came from.
  • Facility overhead: include the portion belonging to this appointment or reporting period, and record where the value came from.

Use the same currency for every money input. Do not mix weekly costs with monthly revenue, or count the same expense in both an itemised cost and allocated overhead.

How many appointments fit when turnaround is included?

Subtract breaks before entering available minutes. This model uses one identical service duration.

Compare a different assumption

What if this input changes?

If available staffed minutes rises by 10%, this example changes by 0 appointments. This shows the effect of one change; it does not predict what will happen.

Open the calculator, save your baseline, then change the input supported by the least reliable estimate in your records. Compare both scenarios before committing to a price or capacity promise.

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