Menu
Digital & technology / Question & answer

Software agency: Why does rework matter beyond the replacement material?

Estimate direct cost exposure from repeat delivery work.

Cobalt ribbon, chrome ring and orange sphere in architectural light
Software agency / project economics
Answer

Extra labour consumes both cash and capacity that could otherwise deliver new work.

Try this with your own numbers

Formula and worked example

Rework cost = sales × rework rate × (hours × labour cost + extra materials)

Example figures
InputExample
Completed monthly sales80
Sales needing rework5 %
Extra hours per rework3
Burdened hourly cost40
Extra materials per rework50
Calculated result680 per month

Choose reliable inputs

Include software licences, delivery time, revisions and ongoing support when costing a project. For this software agency calculation, use project time logs, licence invoices and retainer scopes and a consistent definition of one project.

  • Engineering: include the portion belonging to this project or reporting period, and record where the value came from.
  • Review: include the portion belonging to this project or reporting period, and record where the value came from.
  • Project management: include the portion belonging to this project or reporting period, and record where the value came from.

Use the same currency for every money input. Do not mix weekly costs with monthly revenue, or count the same expense in both an itemised cost and allocated overhead.

Why does rework matter beyond the replacement material?

Extra labour consumes both cash and capacity that could otherwise deliver new work.

Excludes customer churn and reputational effects; rates must be measured or labelled scenarios.

Compare a different assumption

What if this input changes?

If completed monthly sales rises by 10%, this example changes by 68 per month. This shows the effect of one change; it does not predict what will happen.

Open the calculator, save your baseline, then change the input supported by the least reliable estimate in your records. Compare both scenarios before committing to a price or capacity promise.

More tools and guidance

Find the next calculation
you need.

Browse calculatorsFind your industry
Cobalt ribbon, chrome ring and orange sphere in architectural light

Search AskToBot

Start typing to find a calculator or conversion.