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Paid media agency: Do inactive paid seats still affect client cost?

Allocate paid software capacity to client delivery.

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Paid media agency / client month economics
Answer

Include every billed seat. Equal allocation may be unsuitable when customer usage differs materially.

Try this with your own numbers

Formula and worked example

Allocated monthly cost = (seats × licence fee + platform cost) / clients

Example figures
InputExample
Paid seats25
Monthly licence fee per seat20
Shared monthly platform cost100
Clients sharing the platform10
Calculated result60 per client month

Choose reliable inputs

Include software licences, delivery time, revisions and ongoing support when costing a project. For this paid media agency calculation, use project time logs, licence invoices and retainer scopes and a consistent definition of one client month.

  • Account management: include the portion belonging to this client month or reporting period, and record where the value came from.
  • Creative: include the portion belonging to this client month or reporting period, and record where the value came from.
  • Reporting: include the portion belonging to this client month or reporting period, and record where the value came from.

Use the same currency for every money input. Do not mix weekly costs with monthly revenue, or count the same expense in both an itemised cost and allocated overhead.

Do inactive paid seats still affect client cost?

Include every billed seat. Equal allocation may be unsuitable when customer usage differs materially.

Compare a different assumption

What if this input changes?

If paid seats rises by 10%, this example changes by 5 per client month. This shows the effect of one change; it does not predict what will happen.

Open the calculator, save your baseline, then change the input supported by the least reliable estimate in your records. Compare both scenarios before committing to a price or capacity promise.

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