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HVAC service Retainer Delivery Hours Available: worked example

Set a delivery-hour envelope for a recurring client agreement.

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HVAC service / service visit economics
Answer

With the illustrative inputs below, the result is 33.3333 hours per month.

Try this with your own numbers

Formula and worked example

Available hours = (retainer × (1 − margin) − other delivery costs) / hourly cost

Example figures
InputExample
Monthly retainer fee3,000
Non-labour monthly delivery cost300
Target contribution margin40 %
Loaded delivery hourly cost45
Calculated result33.3333 hours per month

Choose reliable inputs

Plan materials, travel and crew time before committing to a price. For this hvac service calculation, use a completed job sheet, supplier quotes and a crew schedule and a consistent definition of one service visit.

  • Parts: include the portion belonging to this service visit or reporting period, and record where the value came from.
  • Diagnostic time: include the portion belonging to this service visit or reporting period, and record where the value came from.
  • Travel: include the portion belonging to this service visit or reporting period, and record where the value came from.

Use the same currency for every money input. Do not mix weekly costs with monthly revenue, or count the same expense in both an itemised cost and allocated overhead.

How many hours can a retainer support?

A negative answer means other costs already exceed the chosen cost envelope. Fixed overhead is not included unless entered.

Compare a different assumption

What if this input changes?

If monthly retainer fee rises by 10%, this example changes by 4 hours per month. This shows the effect of one change; it does not predict what will happen.

Open the calculator, save your baseline, then change the input supported by the least reliable estimate in your records. Compare both scenarios before committing to a price or capacity promise.

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