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Fleet maintenance: Should I use percentage points or percentage growth?

Estimate the contribution change from a conversion improvement scenario.

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Fleet maintenance / maintenance visit economics
Answer

Moving from 20% to 25% is a five percentage-point improvement. Apply the difference in rates to the same lead count.

Try this with your own numbers

Formula and worked example

Net change = leads × (new close rate − old close rate) × contribution − extra cost

Example figures
InputExample
Qualified leads per month100
Current close rate20 %
Scenario close rate25 %
Contribution per sale400
Extra monthly follow-up cost500
Calculated result1,500 per month

Choose reliable inputs

Separate parts, technician time and bay availability for each repair order. For this fleet maintenance calculation, use repair orders, parts invoices and technician time logs and a consistent definition of one maintenance visit.

  • Parts: include the portion belonging to this maintenance visit or reporting period, and record where the value came from.
  • Technician hours: include the portion belonging to this maintenance visit or reporting period, and record where the value came from.
  • Scheduling overhead: include the portion belonging to this maintenance visit or reporting period, and record where the value came from.

Use the same currency for every money input. Do not mix weekly costs with monthly revenue, or count the same expense in both an itemised cost and allocated overhead.

Should I use percentage points or percentage growth?

Moving from 20% to 25% is a five percentage-point improvement. Apply the difference in rates to the same lead count.

Rate improvement must be measured or explicitly treated as a scenario.

Compare a different assumption

What if this input changes?

If qualified leads per month rises by 10%, this example changes by 200 per month. This shows the effect of one change; it does not predict what will happen.

Open the calculator, save your baseline, then change the input supported by the least reliable estimate in your records. Compare both scenarios before committing to a price or capacity promise.

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